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Burrell Arms, Haywards Heath

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user reviews of the Burrell Arms, Haywards Heath

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

I agree it's OK for a station pub. I had the Broadside too which was perfectly fine. The woman behind the bar was pleasant and even accepted my Scottish fiver, which is unusual.
jagsfan - 22 Dec 2015 12:14
Firstly, I'd agree with some of the previous posts about the hostile reception / atmosphere, however that was a while a go now! I've visited a handful of times over the last year or so and it's much improved.

Three hand pumps on at my last visit, my mate ordered an Adnams Broadside which he said was very good, and my Otter Bitter (the green clip) was also very good and great to see it in this neck of the woods too!

Don't be put off, pop in and give it a go, it's way better than it used to be!
Ade.The.Raider - 17 Mar 2015 15:37
Reasonable enough to stop in for a quick pint or to watch the football but nothing special. Entertainment on a Saturday night will either be great or massively off-putting depending on your tastes (recent treats have included a rock 'n' roll singer and karaoke - neither of which would entice me back). Only sampled the food once and it was so-so but since then there has been an overhaul of the menu and a refurb of the whole pub so I can't really comment. Sadly the pool table is no more.
mikecoxon - 11 Dec 2014 12:45
How you rate this pub depends on what you're looking for. If you want to escape the usual posse of posers and self-regarding narcissists who populate the Broadway, then you could do worse than come here. It's unpretentious and sells ale, and since the refurb a couple of years ago, looks less shabby than it did. On the other hand, I wouldn't touch the food here with someone else's mouth, and you may find the regulars propping up the bar to be largely comatose or just plain deformed. If you just want a quick pint, and you're not overly sensitive and up your own backside, then it's fine.
chimpboy - 30 Aug 2012 13:23
It's pub opposite a station so as you'd expect it's never going to be a place for more than a quick drink before or after a journey. Always had prompt & courteous service. High fat menu, so nothing on the menu I'd eat but it's very clean since the refurb a couple of years back.
c_and_j - 18 Aug 2011 17:27
This place is awful. I stopped off after a long flight in Gatwick and stood at the bar waiting for almost 15 minutes to be served. Every person (all local i guess) was served before me by a thick looking student. Hostile atmosphere and would not recommend. This pub doesn't deservce to succeed. Steer clear.
skippybn21 - 1 Jul 2011 08:59
We called in at this pub on weds 13.4.11 and could not have been made less welcome by rude and frankly hostile staff. To start with almost before we had sat down we were told we'd have to leave if we didn't buy drinks. There were 5 of us, 4 of us bought alcoholic drinks, one just a coke, as he does not drink alcohol. To our complete amazement he was told he had to buy alcohol when we asked why they changed their stance and said they'd 'let us off'. Worth noting that our non drinking friend is Asian- go figure! We were told to buy drinks again as soon as we had finished our drinks. Instead we asked if we could buy food and were told only if we bought drinks. Needless to say we left as soon as possible. No one else in the pub was treated like this. Will be looking to complain to owners - thought the days of behaviour like this was long over - clearly not. Don't go here

OliviaT - 14 Apr 2011 18:02
Ordered chicken and chips. When it arrived I said to the waitress "there`s a huge hair in my peas !". I`m not joking but she replied "Oh, sorry that must be one of mine !" I`m shaven-headed but between us we pulled the hair out ! Then she went away. I began trying the food but it was bad (not apalling just bad). I called the waitress over very quietly and asked 4 my money back. She turned into a MONSTER "I CAN`T GIVE A REFUND. YOU`LL `AVE TO SEE THE MANAGER AT 6 ISH!" (about 6 hours later). STINKS OF VERY BAD SERVICE. I`ve eaten here for years and was nice. MY ADVICE DON`T GO THERE !!!!!!!!
KraigO - 24 Sep 2010 20:13
Ordered chicken and chips. When it arrived I said to the waitress "there`s a huge hair in my peas !". I`m not joking but she replied "Oh, sorry that must be one of mine !" I`m shaven-headed but between us we pulled the hair out ! Then she went away. I began trying the food but it was bad (not apalling just bad). I called the waitress over very quietly and asked 4 my money back. She turned into a MONSTER "I CAN`T GIVE A REFUND. YOU`LL `AVE TO SEE THE MANAGER AT 6 ISH!" (about 6 hours later). STINKS OF VERY BAD SERVICE. I`ve eaten here for years and was nice. MY ADVICE DON`T GO THERE !!!!!!!!
KraigO - 24 Sep 2010 20:13
Ordered chicken and chips. When it arrived I said to the waitress "there`s a huge hair in my peas !". I`m not joking but she replied "Oh, sorry that must be one of mine !" I`m shaven-headed but between us we pulled the hair out ! Then she went away. I began trying the food but it was bad (not apalling just bad). I called the waitress over very quietly and asked 4 my money back. She turned into a MONSTER "I CAN`T GIVE A REFUND. YOU`LL `AVE TO SEE THE MANAGER AT 6 ISH!" (about 6 hours later). STINKS OF VERY BAD SERVICE. I`ve eaten here for years and was nice. MY ADVICE DON`T GO THERE !!!!!!!!
KraigO - 24 Sep 2010 20:13
Ordered chicken and chips. When it arrived I said to the waitress "there`s a huge hair in my peas !". I`m not joking but she replied "Oh, sorry that must be one of mine !" I`m shaven-headed but between us we pulled the hair out ! Then she went away. I began trying the food but it was bad (not apalling just bad). I called the waitress over very quietly and asked 4 my money back. She turned into a MONSTER "I CAN`T GIVE A REFUND. YOU`LL `AVE TO SEE THE MANAGER AT 6 ISH!" (about 6 hours later). STINKS OF VERY BAD SERVICE. I`ve eaten here for years and was nice. MY ADVICE DON`T GO THERE !!!!!!!!
KraigO - 24 Sep 2010 20:12
Ordered chicken and chips. When it arrived I said to the waitress "there`s a huge hair in my peas !". I`m not joking but she replied "Oh, sorry that must be one of mine !" I`m shaven-headed but between us we pulled the hair out ! Then she went away. I began trying the food but it was bad (not apalling just bad). I called the waitress over very quietly and asked 4 my money back. She turned into a MONSTER "I CAN`T GIVE A REFUND. YOU`LL `AVE TO SEE THE MANAGER AT 6 ISH!" (about 6 hours later). STINKS OF VERY BAD SERVICE. I`ve eaten here for years and was nice. MY ADVICE DON`T GO THERE !!!!!!!!
KraigO - 24 Sep 2010 20:12
My last review did not convey how terrible this place is.

No words can.

But just as an example of how this is one to avoid: incredibly over priced for its location, Rude shoddy "staff" of questionable hygiene who couldn't pour a drink well if their lives depended on it, the worst food you can imagine and as a finale idiotic (bordering on inbred) "regulars".

You would be better off filling your living room with gas, downing a bottle of gin & lighting a match.
boozer027 - 17 Sep 2010 00:53
Worst pub in the world. This is not an exaggeration. Avoid like the plague. Or burn it to the ground.
boozer027 - 17 Sep 2010 00:46
I bet the prices have shot up like The Star on the Broadway.

When walking to the train station, I do not see the droves of people sitting outside anymore.

Have they gone and buggered it all up by increasing the prices and not allowing the trademen in?

Not sure what it is like now, but before the refurb it was a very hostile place, only for the "Locals".


PubbCrawlerOne - 13 Aug 2010 12:02
The Burrell has had a totally refurb, it has the locals, which are friendly as well as the staff. The meals are good price. The place is one of the best in the town......
CRACKERS74 - 25 Jul 2010 23:19
Typical pub by a busy railway station....my impression is that this could be a good place to buy something (anything) illegal...a pit-bull, some class-As......fellow clientele appear almost caricature "locals"...cold-shoulders galore!
Beer is so-so, unexceptionable more than anything.
Its the kind of pub that the brewery could spend a few hundred thousand on, but that would be a complete waste of money as it would very soon revert to its "own comfortable colour".
bewen1956 - 22 Mar 2010 10:09
dont understand why plp are saying this about puubi have been drinking here for 4 years luv it and landlord
kdoke - 14 Mar 2010 21:07
love this pub got alot of friends here dermot is a great landlord i love me x
kdoke - 14 Mar 2010 21:04
the best pub i have ever been in, really friendly staff. i really enjoy being here its like a home from home , would always come back

kdoke - 14 Mar 2010 21:01
I've drunk in this pub for many years and I accept it probably isn't the sort of pub to take your Mother into ithas always been a proper drinking boozer that has been fairly well run................until recently.

Now we have the most ignorant rudest landlord that the Spirit Group has employed. He is simply rude and lazy.

He has an Australian accent although e is really a Brit, but unlike most Aussies he should not ever be allowed near people or behind a bar.

He has single handedly reduced our onec OK pub into the worst pub in the area.

Please Spririt Group sack this guy and get him off the property and get someone, anyone, to take over.
Spirit_Reviewer - 10 Jan 2010 12:47
I worked in Haywards Heath from 1977 to 1979. This pub was always a last resort and I could not imagine then how it could ever get worse. Thirty years later, it has succeeded in the most spectacular way. What a total tip !!!! A chav's paradise !!!
peterwarlock - 3 Sep 2008 17:38
went here once and will never darken it's door again, one of the most menacing dives I've ever had the misfortune to enter. Full of people totally off their head and their dealers. If you aren't a smackhead or an alcoholic in need of their 18th pint of the day don't enter this place. For the love of God, close this place down!!
pussycat21 - 19 Aug 2008 15:26
OK. typical train station pub and the only reason I tend to go in is if I am getting off the train. reasonably priced but agree with the DEA comments! Its so blatant.
anonymous - 29 Jan 2007 17:11
I've been drinking in here for many years and have had some good nights, but for someone who comes in for the first few times i can see that it looks quite dodgy, Dermot the landlord is a good bloke and there is always sport on in the pub.Unfortunately if the British equivelant of the DEA turned up they would have a field day.Dart board,pool table juke box and quiz machine, toilets very bad, foods a bit grim.plus a really bad curry house next door
burz - 27 Jan 2007 12:57
Don't get how they attract the punters?! This place is an absolute dive. Perhaps bearable for the single pint, but nothing much more. Expect crouds of undesirables on a fri/sat night, a couple of drug dealers lurking in the corners, absolutly nowhere to sit and a constant feelin that you should be looking over your shoulder at all times. Seriously NOT reccommended, hopefully the Japanese knot-weed round the back will tear it down some day, soon!
anonymous - 2 May 2006 17:56
strictly average! Could do better
wills_h - 10 Mar 2006 17:36
A pub that trades off its location of being close to the train station - and it shows. Nothing to offend but nothing to amaze either. Did get the impression the rather young looking locals dressed in requiste sports wear could be a problem given the circumstances although I didn't encounter any grief myself.
Good for: Waiting for the next train?
thenationofjames - 18 Jan 2006 13:42
This is not a good pub, I suggest you stay away, there are better pubs around..... I think!
BRIGHTON201 - 21 Dec 2005 12:38
Really not my cup of tea - loud, pool table, tv, music, only the odd guest real ale...but always v. busy so they must be doing something to appeal to the masses!
MarcDickson - 7 Dec 2005 17:04
Shame, sounds like it has gone downhill since I stopped working there back in 95/96.

It was great working my way through the barmaids & breaking up fights....happy times!!
BeerGuru - 14 Apr 2005 17:05
Good old fashioned station boozer that is well set in its ways. Nice mixed crowd and few assorted regulars. Does OK food, Karaoke and big screen telly. 'London Types' must be aware that this isn't London. Or Brighton.
Rhubarb - 8 Aug 2004 13:13
Hi I have just been kicked out of this pub because I am Gay. My partner Broke her Toe she was told she could not drink in this bae beacuse he stagered to the bar!! When I advised this was because she had broken her toe this morining and there were medical documents to support this I was also told i was not allowed to drink in the pub at the managers desresion. there is no reason why I should not have been sereved.
Katie Mitchell - 17 May 2004 23:02
i had to wait 20mins to be served
this happens every FRIDAY Lunch Time
WHY?
Posford Haskoning Employee - 7 Feb 2003 14:24

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