Quay, Warehamback to pub details please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Calling into this pub one chilly october evening to find the bar staff all wearing roll neck jumpers. Because it was extremely cold in the bar. There was what I can only describe as a 'peculiar and unpleasant' smell in the air too. The draught lager was average, but the ale was better kept.
Overall, i'm again very unimpressed with this pub, it just doesnt appear to be very welcoming.....
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The Quay is now under new ownership/management & while the service, beer quality, interior of the pub and the back yard are a million times better than they were before they are now serving "hot rock grills" which fill the pub with smoke & cooking odours... asthmatics & people who enjoy breathing should beware!! nearest clean air pub is the Black Bear
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We booked a room here about six weeks in advance of our stay, we called a week before the stay to confirm that they were aware of the booking, we were told yes, everything was fine.
2 days before our proposed stay we were called by the Quay to say that they had a letter from a regular customer saying that they had not booked all the days they needed for their stay at the Quay, and that they would need an extra day..... hence a call to us to cancel our 1 nite stay booked 6 weeks earlier????
Very poor service, if you still wish to book a room here make sure you have a reserve room at another hotel.
Also we complained to the manager of the pub, they said they were a private establishment, we found out that they were actually part of a chain through internet research, we complained to them and found that they were severely lacking in customer service too.
anonymous - 16 Sep 2007 19:17 |
Nice, friendly unpretentious pub, with live music and entertainment.
Afore-mentioned changes in management make it difficult to comment on food.
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Recently tried to have lunch here but were told that that the chef was out, and to try the pub across the road! - not even attempted to offer us a sandwich or a drink. Absolutely disgusting customer service (in my opion).
Which is a shame as I enjoyed a very good night here in the late 1998!
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What a find we went to this area for a break from the hetic business life and came across this pub on a saturday afternoon, its located in a beautiful area overlooking a river the pub retains its traditional look and the staffing were very inviting, the place was quiet but still had a wonderful atmoshphere, we were served promptly and made to feel welcome by the bar staff, the food menu look interesting, unfortunatley we had eaten shortly before, a nice pub in a nice village definatley a place to go again next summer, i expect a very popular local pub would recommend a visit
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Great shame this, its a chain pub that is currently awaiting a regular landlord, the several managers that have been there have not had the heart to bring it back to its former glory. First impression, hanging baskets empty and hanging off the walls, paint cracked and peeling and dirty paved area to the front, a solitory sign promises good food, but kinda gives the impression that its desperate. Inside they stock Ringwood which is good but the pint is average, the place stinks of smoke and when I ordered my food, the cook? was hesitant to get off her bar stool, put her fag out and go to work. Landlord told me to wait to be served as he was washing glasses. Struck me as a "Chav" pub with baseball caps and football shirts on the few customers. Not all the pubs fault, the council should get rid of the car park at the front and turn it into a water frontage by the river. Such a waste. Enterprise Inns and Wareham council SORT IT OUT!
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In accordance with site policy I will tell this as I found things.
Beer was terrible, not poorly kept just rubbish beer.
Food was some of the poorest I have ever experienced, had children serving us I mean 8-9 year olds. Health and hygiene practices were unmentionable on this site but I guess you get my drift.
Toilets were disgusting.
I challenge anyone to drink a bottle of the raspberry wine.
This place is living of its, location.
anonymous - 27 Mar 2006 18:27 |
good dorset pub. live music, friendly people.
anonymous - 2 Mar 2006 16:06 |
Well worth going to, enjoyed a lovely meal, friendly staff
anonymous - 30 Jan 2006 14:34 |
friendly staff great food
anonymous - 8 Sep 2005 16:38 |
Had to stop in here one afternoon after encountering eight (EIGHT!) snakes whilst walking the banks of the river Frome.
It was a quiet, rainy Wednesday afternoon sdo it was quiet quiet but the staff and locals were friendly and the beer was nice. I'd go back ,for sure.
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my fave pub ever i think. ive had many birthdays in there, the landlord is very cool and i think there has been live music started up now! brill
claire - 6 Oct 2004 12:01 |
A pub in a lovely location on the riverbank.If i am passing i always drop in there in the summer.
sid - 5 Oct 2003 20:09 |
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