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City Arms, Thames Ditton

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user reviews of City Arms, Thames Ditton

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Pubs like these are very hard to come by these days, warm inviting, good range of beers and nice friendly bar staff (with a sense of humor).
This is a well looked after pub with a homely atmosphere and quality pub food. They even have an outside seating area's for lazy sunny days and us smokers.

Will be back very soon
DaveBarlow - 30 May 2011 13:27
how dear you offer hog roast and then say no!

rupertthe3rd - 29 Apr 2011 21:45
your coustomer services is shit!!!!!!

rupertthe3rd - 29 Apr 2011 21:43
Great pub great people (customers and staff). Under new management, so any comments from more than 6 months ago should be ignored...
Tourist2011 - 25 Feb 2011 17:10
Good little gaff. Has a restaurant type area but doesnt affect the ambience of being a "proper" pub. By that I mean not pretentious, not clicky, no aggro, no problems and certainly no rules apart from behave yourself. That might sound OTT but its amazing how many pubs score badly in those areas. Not the closest to where I live but the one I frequent the most. Recommended
pompeyron - 15 Nov 2010 14:06
I have visited this charming little pub on several occasions recently and have nothing but praise for it. Myself and my family all enjoy our evening's out whenever we decide to go there.

The food and beverage was wonderful, the service was brilliant, they couldn't do enough for us and we were made to feel very welcome. No one rushed us and the staff were incredibly friendly and polite.

The premises itself is gorgous and a typical little British pub which is fast becoming a rare occurance in this era.

Thank you all so much for giving us this wonderful experince...we will be returning very very soon!!!

Georgie55 - 23 Aug 2010 22:07
What an experience and it wasnt a good one. Went here for a late lunch last week and wasnt best all.
Although it was about ten people coming in the space of ten minutes we had to wait 15 minutes for our drinks (after having to ask for them)

The food came out 50 minutes later and wasnt anything special by any means.
Some customers walked in 2.25 and was told the kitchen close at 2.30 and couldnt be served,arent pubs meant to struggle?,I do anything to get some more money in the till.

The waitress obviously struggled big time and had no sense of customer service at all.

Wont be going back in a hurry...not at all actually

dudie74 - 18 Aug 2010 09:23
I'm not sure what afc wimbledon is talking about, this pub is always very welcoming, with good beer and food.

the man sounds like an arse.

millertime - 8 Aug 2010 20:55
Worst pub I have frequented for many years. Was really quiet but still waited at bar for 3-4 minutes, for a honey monster lookalike to come waddling from out the back. Terrible attitude. Got one drink wrong she refused to change it, HELLOOOO I know what I asked for.
Boring old codgers talking crap at the bar.
had to pay again for the correct drink. Needless to say had one drink and left, will I go back.
Resounding NO.
Used to be a lovely pub few years ago when the woman with the the dogs had it.
Absolute shithole now.
Can recommend a good demolition company.
p.s.It was last year but I still get angry every time I drive past.
afcwimbledon - 8 Jul 2010 19:12
Not sure if this pub is run by the same people. Its was certainly freindly and the beer was excellent, However I was really dissapointed with the food.

I probably eat out in pubs around Thames Ditton twice a week. So as you can imagine I will try different pubs as we have a real good choice in this area. When I visited two years ago, I ordered burger and chips. Most of the establishments around here serve up good quality burgers comprising of 100% beef.

Sadly, the City Arms severed up what I would describe as buget burgers from the supermarket. ingrdients comprising of mainly cerials and onion. The sort of meal one could find from a roadside burger van. The big issue for me was that this pub charged me the same as other pubs in this area which have superior ingredients.

This was two years ago, and I have not been back. Maybe they have changed the menu and chef? If not, the team running this pub have a great location and have ticked all of the other boxes. Sort out the menu and I would certainly look at using the pub again!
solent_navigator - 17 Oct 2009 11:47
Nice pub apart from a couple of regulars who go in there and look down at you like you are some thing the cat dragged in. Won't be going again in a hurry.
jo1904 - 24 May 2009 11:50
Smallish pub with a homely "cottagy" feel. The bar is immediately in front on entering, wooden floor, high stools and the occasional table here. To the left is a carpetted area resembling an old aunt's living room, with a proper fireplace, old pictures, dried flowers etc. Not immediately obvious is the further room to the rear of the RHS mainly used as an eating area. Daily newspapers are available as are board games. There is a smallish TV in the old aunt's parlour. Quiz night is Wednesday.
Pride, Courage Best and guest Harviestown Bitter and Twisted served from the three handpumps. A pleasant and cosy spot but having regard to the stated real ale policy and its GBG entry I expected a slightly more interesting selection. The B&T was in good fettle though.
Maldenman - 24 Mar 2009 09:42
A good local pub which probably gets some custom from the local boaters but also neighbours. Nice and pubby, has a quiz, good ale (three on including Davenport Fat Catz) and a warm welcome. Didn't realise it had a second bar to the right as you enter (mainly for dining) - this makes it even better.
rainlight - 20 Aug 2008 19:32
Lovely pub. Friendly quick service and a blinding pint of bitter.
nickthefish - 27 Jun 2008 07:07
This has taken over as my "local" from the Angel, whenever I visit the area. It is a great little pub, we are always met with a smile and cherry word, always a couple of real ales on handpump, and there is a well stocked games table for you to dive into (crib, dominoes and some board games).
Pie_Eater - 21 Apr 2008 20:36
Just started going to this pub, having driven past it almost every day for several years, and wondering what it was like. Its quite small, but service is excellent - a really friendly pub, and doing even better trade now the Ferry is closed. Try the quiz every other Wednesday - quite testing though!
Jack_Boc - 11 Jun 2007 21:58
This is a great pub now its been run well..great atmosphere and nice local atmosphere. The best sunday lunch too! Someone knows what they're doing. My nw local-thank you.
anonymous - 11 Jun 2007 13:14
A decent undemanding family grub-pub with a decent undemanding ciabatta-and-chips style menu (and a kid's menu to bring Irish publicity-seeker Jamie O'Liver harumphing out of the woodwork): satisfying food at satisfactory prices, and a decent pint.
jathomson - 22 May 2007 12:27
I love this pub! Very friendly staff, great food, great locals that are friendly and welcoming. Couldn't be a nicer place to visit on route to races!
Keep up the good work and happy environment!
anonymous - 12 Apr 2007 16:37
Surprised this pub has such a low rating. A nice little local between river and road, on the border of Surbiton and Thames Ditton. Sunday lunches, quizzes on a Wednesday night, two regular ales and a guest ale. A good pub.
beeronaut - 10 Feb 2007 18:04
Used this pub as a stop off for a coach trip to Sandown Races on 21.07.2005. There were 46 of us and I cannot fault them. We all had ploughman's very good standard and reasonably priced, they were all ready as we arrived, service was good and all 46 of us got served with drinks within about 10 minutes.!! Quite an achievement. Highly recommended for groups, and will certainly use it again next year. If I was passing again on my own I would certianly go in to try some of the other food on the menu. Well done.
Hels. - 26 Jul 2005 16:55
A reasonable offering.

Has a traditional feel, a welcoming atmosphere and a good range of beers. The concentration on food makes the front bar area a bit cramped.

A plethora of locals on stools around the bar made it quite difficult to get served initially. They weren't threatening or unfriendly to the newcomer (like you get in some pubs I could mention), it was just a space issue.

Not unpleasant, worth a visit if passing.

parkhillian - 6 May 2005 09:47
This pub has changed so much since the new management took over. A huge improvement. Pop in and see for your self. Good beer and good food
peter - 23 Mar 2004 22:54
This pub is fantastic. The service is amazing, the beer is really well looked after and the food is lovely. You are made to feel really welcome by the staff and it has a wonderful atmosphere.
Graeme & Penny - 17 Feb 2004 16:00
This is a lovely pub with really good service. The new management are hospitable and it has a great atmosphere. Good food too!
Mrs Margaret James - 4 Feb 2004 21:54
KEITH CARR - 27 Jan 2004 08:46

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