please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.
Me and 7 friends went here on Saturday night and was very pleased with everything. The food was really tasty and varied, service friendly without being over the top and the building is somewhat suprisingly stunning inside. It is really good to see people making a effort to get the traditional pub vibe right. We have already booked for next month!
|
I don't know about 'time well spent'- it was certainly money well spent. The food was expensive and dire with meagre portions. When informed that the beer was 'off', (which it was), the landlady was visibly miffed, even disbelieving. The pub itself is pleasant, but I wouldn't return there in a hurry.
|
We are really enjoying this place since it has had it's refurbishment. Me and my wife use it a lot and feel it is very relaxing and friendly. The place is really clean and the service is good. We have eaten here a lot and found it very tasty & varied. In our opinion one of the best pubs in the area and we certainly recomend anyone a visit. The courtyard has a lovely water feature in it.
|
Msandy - We were saddened to read you about your poor experience at the Yew Tree. Since re-opening this site we have always been proud of the friendly service and good standards we offer, however it seems we have feel very short of such service. I take some solace that up to this moment you were enjoying the Yew Tree and therefore i would like to offer you a complimentary evening. I hope you take me up on this offer so your lasting impression of us will be of a good one. Please e-mail me personally at timewellspent@fsmail.net . Of course this will all be done with discretion in mind. Marc Jones
|
I'v been to this pub several times , and thoroughly enjoyed it on each occasion.But i went there with my husband and parents on a saturday night and experience the rudest service I's ever come across. I send my steak back because it was overcooked and dry as a bone.The ensuing dialogue went like this.
manager or staff:you've got a problem with your steak?
me:Well i asked for rare and this is too well done.
manager or staff:Actually I've cut in to it and it's a perfect example for a rare steak.
me:But it's completely dry....
manager or staff:Well suggest you eat it.I'm notgoing to waste a perfect steak just because you think it's not cooked right and walks off with a departing comment of ''I'll apologise to the hef for you,shall i?
Completelyruined the meal.A real shameas i had really enjoyed going there.I certainly won't be recommending this pub to anyone i know anymore.
|
My husband and I visited this pub for the first time for lunch today. We often lunch in pubs, and I can honestly say that this was one of the nicest we have found...the ambience,the staff, and the beautifully presented food were all excellent. A very pleasing experience, and the first of many visits to come .
|
what a lovely pub!since its october refit myself and my husband have frequented the yew tree more and more for both food and drink and i can asbolutley recommend it!
the service is great with friendly staff and the manageress always makes us feel so welcome!add to the that fine food and subtle decor i cant wait for the summer to enjoy their charming garden!
|
This pub seems full of Chipstead rugby players everytime I go in - as well as Esso employees from next door (who have a distict aroma of diesel).Last time I was there,a regular fell off his stool and got carted off to East Surrey Hospital in an Esso tanker.The Yew Tree offers free rides down to Reigate town centre; you pay a £3 deposit on a pair of rollerskates and the staff gently push you down Reigate Hill.In March,when I last used the scheme,I ended up wrapped around Margot Fontein - and they still wanted their deposit back ! A pleasant but eccentric boozer though.
|
Oh dear I bet the landlord wsn't happy you pooped in his pub Maria! Good pub not mant around.
|
My Husband & I live near the other site Marc runs and we pooped in here as we were passing through. We think it is lovley. Very charming pub with very friendly service and good food. The young lady that looked after us was very charming. We can understand Marc's influence haere but it somehow has more of a less formal feeling to it compared to the Plough. My husband said the beer choice was good.
|
Some interesting comments on this pub. However I see that food is served all day every day. If the couple who walked out in the afternoon left because they were not serving food at this time, the landlord must be telling porkies.
|
The pub is certainly more pleasant than it was before and looks like a worthwhile stop if in the area. Shame that the beer range is not more interesting though.
|
read the recent reviews and am somewhat surprised of certain comments.
Myself ,Family and Friends have drunk and eaten in this good old fashioned ale house on many occassions since it has reopened and on the rugby day in question and i can only suggest that Mr davies may of had a bad morning to write such a sad review of the YEW TREE.it was a vibrant fun afternoon with the pub as a pub should be (had he forgotton it is xmas!!!).The crowd was very courteous and welcoming as was the staff.Since this pub has been reopened it has been a been a breath of fresh air to me and many other decent drinkers and eaters in the area.It is not clever writing comments which are clearly unfounded. Good on you mark and your staff for all your efforts for this fan ale and eating house. keep the good work up and dont let these very silly comments grind you down.
jeanp - 27 Dec 2007 13:55 |
My name is Marc Jones and I am the operator for the Yew Tree. I am posting this comment as I am irritated by Nick Davis comments below. I was working on site the Sunday that he is referring and the atmosphere was upbeat & festive. The Chipstead Rugby club was in attendance for the Xmas Lunch and as usual they were courteous, well mannered and behaved. The ‘Chav’ table he is referring to are a family that live locally are very pleasant indeed and have supported us well since our time here. The couples that ‘walked out’ did so because we were not serving food, not because the ambiance was not their cup of tea.
The customers that were in on that Sunday are our kind of custom and I feel no need to sort that out.
I find it incredulous that he feels that he can make arrogant, derogative and rude remarks about a pub full of normal decent people.
For a person that clearly spends the majority of his time posting reviews on pubs I am curious as to his level of direct experience in the industry. Pub owner, operator, chain director, brewer or simply a man that wanted to be involved but never really made the plunge. Standing on the edge and making false statements about others work is not helpful to anyone. So, if Nick would like to shadow a real publican I would like to offer him to call me on the Yew Tree land line I would be more than happy to let him shadow me for a week in the pubs I run. Perhaps that way his obsessive comments on beerintheevening might amount to something worth reading.
We are very proud of what we have achieved at the Yew Tree and almost all of the customers comments have been of praise and support. We have taken a sad, tired, worn and dirty building and turned it into a vibrant, happy, clean and upbeat place to be. I wonder if Nick Davis has ever achieved this?
The Yew Tree telephone number is 01737 244944.
|
Stopped by this afternoon and will have to revise my opinion I'm afraid. Most of the the place laid up for a what looked like a rugby club (shirt and tie with jeans is the giveaway) dinner. So one end had that lot, noisy pissed and obnoxious even as they were assembling, while the other end had several tables of equally noisy chavs left over from lunchtime.
In the twenty or so minutes we stayed I served two couples come in and walked straight out again, the ambiance clearly not their cup of tea. Most likely customers lost for ever. I'm sure there were to be more as the evening progressed.
They're going to have to sort out what sort of custom they're after if they want to move this place on from the Yew Tree of old.
Reduced to five points.
|
It's fine. I never was a fan of the Chipstead enterprise but this one is great. It is indeed now a classic 30s roadhouse and well worth a trip just for that. Something more adventurous on the beer front than Pride and Young's Ordinary and it would be the best in Reigate.
|
Visited this pub recently lunch time after reading reviews on this site. I wasn't disappointed!From the outside at the front it looks like your typical bulk standard pub but step inside & there is a transformation. Nicely decorated & a warmth about it with friendly bar staff & good polite service. Just had a snack lunch but that was very good & well presented. I will certainly come back to try something from their main menu which sounded very inviting.
|
Finally we have a proper pub with great food in this area. Me & my wife have been so unhappy for some years about the quality of the pubs around here. We find them boring and disappointing to say the least. Walk into the new Yew Tree the difference is very apparent. The service is friendly, choice varied and the place is so clean. We feel that at the new people are caring about the customer gets because all the things they have done suit this area. We now enjoy a good glass of wine in lovley surrondings and we are pleased as punched the new people have finally sorted this place out. Excellent.
anonymous - 16 Nov 2007 09:10 |
I live near the operators other venue so me & my wife thought we would give this a try.At first we thought the venue was strange given the style of the Plough & Atticrooms in rusper, however you can see the standards are equally good here. Very warm, friendly & good service with a thoughtful pub menu. The decor is stylish with no over the top refitting. We have never been to this before they did it up but i would be very happy with this if i lived around here. A very good pub.
|
The heavy oak-panelling used in the refurb makes the place feel quite small and slightly claustrophobic. However, you can't complain at the intentions of the owners, and by and large they have done a good job. And at last a pub that hasn't forgotten to tart up the loos as well as the bar!
I don't know Reigate at all, but I would imagine there are a lot worse pubs in the area. Worth looking in on.
|
Beautifully refurbished, and now run by warm and welcoming staff. I have eaten here three times since it re-opened and would highly recommend it.
|
This place has just been taken over and it's like a breath of fresh air for The Yew Tree. I remember the place described below very well and I confirm that it has been well and truly kicked into touch! The place has been cleaned up, redecorated and that disgusting carpet has been stripped out to reveal lovely oak parquet flooring. The beer tastes great, the food menu is wonderfully varied and lovely, great selection of wines and, best of all, a working glass washer and caring staff that would never give you a dirty glass! And to top it all off, the courtyard out the back has been cleared of all the rubbish and I’ve actually found the pond and waterfall now. Seriously, if you have not been there in years then now could be the time to visit once more. Give it another go, you won’t be disappointed anymore.
|
Very handy if you need a wee after a long drive home on the M25 or back from London. I thought the Kronnebourg was OK maybe it's a real ale and amount through the pipes thing
|
