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Paper Mill, Hemel Hempstead

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user reviews of Paper Mill, Hemel Hempstead

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

A new build on a new development around the canal at Apsley. Wasn't exepcting a lot from it but for a large food orientated drinking barn it wasn't too bad and the Dark Star Crème Brulee (the ale that is not an after dinner dessert) was quite drinkable.
Snarling_Mallard - 2 Jan 2019 13:22
Fantastic location for a standard Fullers pub. Occasionally has an interesting guest (e.g. Red Squirrel) otherwise usual stuff, reasonably well kept.

Pretentious, overpriced, not very good food.

Service at the bar is often laughable with glass collection/chatting/invisible essential tasks given preference over serving the punters.

mchumph - 4 Jan 2016 11:53
When we moved to the area in 2012 the food was good and well-priced. Since then the quality of the food has gone down, but prices have risen. Still a nice place for a pint, with plenty of room if you have kids (or want to sit away from them!) but food could be much better.
edwright83 - 4 Nov 2014 15:57
Went there today for the first time in ages. Many different ales on so I tried the ESB and each was served in the proper glass (the new handled one). My missus had the house red (Syrah) which she really liked. Service was OK if you hit the bar at the right time, but you could be in for a wait, despite there being 3-4 people serving. £3.85 / pint for ESB - on par with some London establishments but with many people living near by working in London, not surprising..
Mr_ESB_Harry - 23 Nov 2013 22:22
This is a large modern Fullers pub just off the main road and by the canal with narrow boats parked up

Christmas market was being set up on one side of the pub, in the middle was a real log fire burning...it wasn't too cold outside but it’s a great addition.

4 Fullers beers on hand pump Red Fox @ 4.2%, Traitors Gate, Pride and HSB with Honey Dew on gravity.

The pint of Red Fox I had was very good, average price of £3.80 a pint.

Nice pub but its definitely aimed at families more than regular drinkers like myself...worth a visit though.

lezford - 14 Oct 2013 13:20
This pub has a great location, but the staff are so poor that I won't be going back. I went twice over this weekend. On Friday evening we wanted to try the new Hope and Glory proudly advertised on one of the pumps, only to be told that it wasn't available until tomorrow - ther sign was turned round following this conversation.

I went back on Sunday afternoon for another go. Stood at the not-particularly busy bar for 15 mins while the barstaff picked people to serve seemingly at random (or possibly on the basis of the number of visible tatoos). Eventually gave up, as did several other would-be punters. There was a local canal festival on at the time, but the management hadn't put on enough staff to cope with the fairly modest number of visitors, and those they did have were completely inept. Pity.
Tripehound - 28 May 2012 11:08
yep for sure its pricey , but you get a good pint .

food service is pretty shoddy and the wait is always a long one , I keep telling myself not to order but then once you have had a couple ......

Not too sure about the restaurant being independently run , this is a managed house so fullers would have the whole of the business
brasero - 17 Apr 2012 17:21
This pub promises so much but you come away feeling that it could have been better. The location next to the canal and Apsley marina is delightful, especially in summer.
The building is large, clean, and well maintained. The beer quality is excellent as you would expect from a Fullers pub. But the drinks are pricey (as with all Fullers pubs) the food is good but not great and it can get very busy because, somewhat annoyingly, the upstairs section is an independently run restaurant.

Service can also be a bit slow and on more than one occasion now I have been confronted by bar staff that dont hide the fact they really dont want to be there.

JonnyConsumer - 14 Nov 2011 15:17
Good pub but expensive, properly expensive. Kids seem to be welcome but have started to get an uncomfortable feeling taking them in. No effort made to welcome kids. Finally have some proper stools/high chairs around the bar!

Food is OK but classic british nonsense. Fish and chips. Battered this that and burgers. Please god, you have a kitchen full of chefs, have none of you seen a french menu?! I want someone to take the deep fryer out and chuck it in the canal. I'd murder for a proper steak bearnnaise, or a fresh onion soup with parmesan. And for gods sakes serve fresh baguette with meals!!!!! I don't want to have to ask!
Lovely relaxing pub in summer though. A strong contender.
bonzodog1 - 27 Apr 2011 22:33
Jesus !!! 3.70 for a pint of ale..utterly ridiculous.I dont care if its down south as an excuse..just Dick Turpin prices.You need a mortgage to drink here and be loaded. the grub looked nice though and was reasonably priced for the quality portions that were coming out.
Just a shame the prices are ridiculous,as I could stayed in there sipping all night.
markredfox73 - 6 Apr 2011 09:31
Fine beer, fine food, great location and helpful, friendly staff.

Recently witnessed a barmaid giving excellent personal advice on choice of wine to accompany a meal - and a taster for the customer to decide
dGriz - 22 Nov 2010 16:00
Beer has always been good quality and agree that the food is pricey (e.g. compare with prices in the Boat Berko, another Fuller's pub) but probably reflects the local clientel. Nice to relax in the evening with a book. My only real gripe is that the service can be very slow on occaisions.
Mr_ESB_Harry - 29 Nov 2009 09:44
Not sure why the other person rating the Papermill gave it such a low rating without actually specifying why. Nothing particularly wrong with the place. It's nice to sit outside by the canal on a summers afternoon / evening and the beer isn't bad. They hold an annual beer festival which features some fairly interesting stuff ( though it has to be said that most of the people there seem to be lager drinkers and so unappreciative). My only real gripe is the prices are a bit higher than other pubs in the area, but that's Fullers for you I guess
lilchris - 6 Nov 2009 23:17
Not sure why the other person rating the Papermill gave it such a low rating without actually specifying why. Nothing particularly wrong with the place. It's nice to sit outside by the canal on a summers afternoon / evening and the beer isn't bad. They hold an annual beer festival which features some fairly interesting stuff ( though it has to be said that most of the people there seem to be lager drinkers and so unappreciative). My only real gripe is the prices are a bit higher than other pubs in the area, but that's Fullers for you I guess
lilchris - 6 Nov 2009 23:17

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