Westbourne Hotel, Swansea

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user reviews of Westbourne Hotel, Swansea

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Very interesting to see they have a MASSIVE advert in the local press recently, saying a big " Thank You " to all their old / new customers ( who all now drink elsewhere ) from Chris, Alan and Mark.....most people were told it was the Sons business ( Mark ) who obviously hasn't got a clue how to run this Pub, and is offending customers left right and centre. So now I know who the names are in the comment below, and WHY it was so relevant.........
DuncanDisorderly - 6 Dec 2007 21:48
Yes, I totally agree with the comment below, although I don't know the names of the people mentioned in it. I ( and a lot of others ) have stopped going here, simply because of the contempt/ attitude shown towards us as customers......
DuncanDisorderly - 7 Oct 2007 17:23
Come on Christine, Alan and Mark, you've got a fantastic pub there - don't let it go down the tubes because of your complacency about the clientele you've got. You may still be raking it in, but a lot of your customers aren't happy.
pubperson - 23 Sep 2007 00:17
Well,since my previous comment,I think the Landlord / Staff have taken their feet off the pedal, we have eaten here on 2 occasions lately, and the food has been very bland and quite poor really, and looking around on other times, when we have called in for a Drink here, there were certainly a lot of other unhappy customers, as plenty of plates had a lot of food left on them. Its still a nice place to have a Drink though, but the food seems to have become a bit " Hit or Miss ".....Shame really......
DuncanDisorderly - 21 Mar 2007 19:18
Another completely refurbished Pub in the area, and it is very well done indeed, with a nice clientelle visiting the Pub all through the Daytime, can get very busy at Night times though, and was VERY busy when we called in on a Sunday lunchtime recently. Good Luck to the owners, they seem to have done a very good job with this Pub, as it was a real pokey hole before,and was totally uninviting......
DuncanDisorderly - 3 Feb 2007 23:46
Completely refurbished now, and looks smart as. The intital love with this pub will last while the weather is warm for sitting outside, and i imagine it will become quieter as time passes. Still, nice pub to go on occasion.
cecilarms - 26 Apr 2006 00:00
Could be an excellent little pub but lacks atmosphere.
Lew - 9 Feb 2006 19:57
The westbourne is completely lacking in atmosphere and the landlord has little to no interest in the pub.

Consequently the standards have dropped dramatically, this includes the food that was overcooked (or possibly over microwaved!!!) and the plates were cold.
When complaints about the pub itself being cold where offered the response was to wear more clothing or don't come here.
Will be glad when they get a new landlord
grumpy - 21 Oct 2005 13:22
I used to work in this pub and it is a friendly and welcoming pub. The staff are lovely and there is a brilliant menu that contains lush food. The sevice in the pub is always served with a smile. Hope people get to read this and take interest in it. Cheers...
Chris Churchward - kizzwazz@hotmail.com - 13 Nov 2004 14:53

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