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Golden Cross Hotel, Bromsgrove

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user reviews of the Golden Cross Hotel, Bromsgrove

please note - reviews on this site are purely the opinion of site visitors, so don't take them too seriously.

Our last pub of the weekend in Worcestershire was this Wetherspoon's branch in Bromsgrove. It was as busy as you would expect all 'spoon's to be. There was a good selection of ales - Greene King Abbot, Ruddles Best, Redemption Hotspur, Banks's Yazoo Hop Perfect IPA, Wood's Shropshire Lass, The Hop Shed Sultan Worcestershire Gold, Purity Gold, Brentwood Blonde, Prescott Summer Season's Best, Beowulf Mercian Shine & Brewster's Aromantica. The cider was Weston's Old Rosie, whilst the chain's gin festival had commenced and seemed to be quite popular amongst the clientele. The interior is the usual open-plan drinking hall with a number of booths and gents' toilets upstairs. When there is a decent micropub a short distance away, this will always come a second best. But, second best in the town centre it is.
blue_scrumpy - 20 Aug 2019 21:35
Classic Wetherspoons experience.

Interesting Architecturally. Packed with AM punters. Only spare tables all covered in dirty glasses/plates.

I found a table and went to order. Very inefficient staff managing a 40 ft bar. Waited 10 minutes. Collected my stuff. Walked out again.

If it wasnt for the chance of a decent breakfast and the Good Beer Guide tick, I wouldn't ever bother.
Mappiman - 15 Dec 2018 18:08
Still pretty dirty inside. Mid winter and the place is full of midges? Couldn't beleive I saw people ordering food. Bar staff were friendly though and you can't complain about the choice of beers, the prices or the opening hours(You can complain about the dirty glasses though and I did).
DudleyC - 1 Jan 2013 12:29
Seems to be improving and I've had a couple of pleasant evenings there recently on Steak Tuesday.
I'd probably still avoid Saturday afternoons when it's full of chavs popping in for a few pints of Stella on their way back from the big shop in Asda whilst their unattended kids run around screaming.
In general though the staff are pleasant and courteous and the beer pretty good for a Weatherspoons.10 international beers on when we last visited and all we tried were fine.
And at �1.99 per pint Matt that's even cheaper than the Mcewans in the Hall Green Con Club.
bromsgrovebeerboy - 4 Nov 2012 16:29
Typical town centre Wetherspoons requiring 'door operatives' on a Saturday night. The beer was okay but it wasn't somewhere I fancied hanging about as you got the feel something would kick off in the place before long.
anonymous - 21 Sep 2012 17:53
Being a glutton for punishment I called in for a pint and to see if there were any improvements.
Had a couple from their Winter/Christmas range and they were fine. Thats the plus.

Minuses.... we had to clear over 20 empty glasses from the table; and the wait to be served fairly took ages and wasn't! Partly down to rude punters and partly down to poor bar management.
LickeyEndBooze - 20 Nov 2011 11:08
Smells of sick on a regular basis.
Avoid.
HPAppy - 27 Jan 2011 11:50
I was in this place on a sunday afternoon, a nice place for a quiet pint you might think. Oh no, a large group of drunk men in the corner were singing and shouting all afternoon, people came in and left straight away. They then started brawling with one another. The only memeber of staff who went over to them and asked them to keep quiet was a young female glass collector.

I finished my drink and left. I don't know who is in charge of this place, actually there never seems to be anyone running it when i've been in which is probably the problem.
DudleyC - 20 Oct 2010 12:15
Why do I bother!!!

On the last visit my friend brought back a couple of pints and had a big gulp of his....I thought he had been poisoned. I took a sniff and promptly returned then to the bar.
"What's wrong with them?" said the surley barmaid
"They are off.", said I, she turns to her colleague...."He say's they are off"
Are you ready for the reply...........................

"I thought that as I poured them", says her colleague
LickeyEndBooze - 3 Oct 2010 16:52
Last time I reviewed this I said it was "vile". My experience that night was pretty crap but times move on.....
Recently featured in the local press as people were complaining about the general cleanliness....along the lines of some of the comments in here. JDW management were supposed to be looking into it. I am not sure how much changed but the dust didn't seems as thick as before.
Real ale is generally OK and they do have up to 10 taps which carry 4 regulars and guests including locale brews.
Of the JDW outlets I have visited this place still remains low in that list.
LickeyEndBooze - 23 Jul 2010 13:38
Really bad!

I went in with my wife and ordered beer and food. The bar staff were gruff and the tables were covered in detritus.

When the food arrived the girl gave us out plate and wondered off, I guessed to get our side orders. But no, she was collecting glasses. Had to chase her up . Meanwhile the main course went cold.

I complained to Wetherspoons and got a standard letter back - they couldn't care less.

OK for chavs, wino's and cheap beer.
Tancred1 - 3 Feb 2010 18:05
This is just me checking if the facility to post pub reviews on this site is now working properly again
JohnBonser - 11 Nov 2009 10:24

I remember when this place opened it was a very nice pub.

Sadly it seems no one has any interest in managing it any more. No one ever seems in charge there, service is awful.

They have a good selection of beers and ales, however the place seems very dirty inside and frequently smells unpleasant.

Recently I've seen a staff member in overalls jump into the waste bin to squash it down then return to the kitchen and a 'customer' walk outside to the high street at four in the afternoon, urinate against the pubs front door, then return to his drink. Enough said.

DudleyC - 11 Nov 2009 08:55
Very typical Wetherspoons pub. Nothing to say really!
dpaajones - 30 Sep 2009 19:02
Good pub. Service can be a bit slow at times but that's typical of this chain unfortunately. Having said that the service is generally freindly and the beers are great. There's always a good range including a selection of local ales and regularish beer festivals. Unlike most spoons' pubs it doesn't suffer from the empty handle disease! I'm not surprised that it was recently included in the GBG. Food seems typical JDW stuff but always looks tasty.
pan - 24 Oct 2008 14:16
Typical JDW boozer, huge range of beers barely adequately kept and run by staff who just don't care. Witnessed the duty manager stick his head around the door to the Gents, and sign off the loos despite blocked urinals, paper on floor...and I've no idea what state the cubicles were like but neither had he. If this is the standard they use what chance has the beer.
Proudly boasted having the CAMRA Beer of the Year 08" on sale at �1.45 a pint....only trouble was...they didn't have it on!!

Vile place.

LickeyEndBooze - 18 May 2008 12:08
The management of this pub is a joke, they bar people without finding out all the facts and the general quality in there is no so bad that the regulars are now deciding to drink in better pubs. Avoid like the plague an awful weatherspoon establishment.
NoraSmith - 4 Apr 2008 14:08
Bit rough at times but lively atmosphere. Food and drinks are cheap and cheerful and extremely good value for money. Service friendly and professional - I have seen the bar staff staying cool in some very confrontational situations. Not somewhere to go for a posh do but for a social night drinking and eating without breaking the bank, you couldn't do better.
Maz49 - 17 Mar 2006 12:22
THis is the local Wetherspoon's establishment, so the usual caveats apply;

On the downside, dirty tables, ashtrays overflowing with butts, bus tickets and ripped up betting slips :o)

On the upside, the drinks are cheap, and in the small town of Bromsgrove this is a surprisingly fashionable eveing venue, second only to the Hogs Head.
jancoulson - 21 Jan 2005 15:57

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